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Terms and Conditions

Re-Find Ltd. (trading as Re-Find) operates from 228 Battersea Park Road, London, SW11 4ND

In store:

Re-Find is a designer dress agency. We will assess any items you wish us to sell on your behalf and tell you what price we feel they will fetch and price them accordingly. Re-Find will take a percentage from the sale after discussion with you. Goods are displayed in-store for 6 weeks, after which they are held in storage on our premises for collection for a further 2 weeks. After this time items will be donated to charity if not collected or an extension period has been agreed.

On-line and off-premises sales:

Re-Find abide by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. (Dstance selling regulation)Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. You will get a refund within 14 days of either Re-Find getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner. We do advise you use a signed for method of return.

There is a possibility that on-line prices may be incorrect, Re-Find are under no obligation to honour the incorrect price if the error is obvious or could be reasonably recognised as being incorrect.

Re-Find use a variety of delivery methods, which should arrive promptly in a couple of working days, however please allow the statutory 30 days before launching a claim for non-delivery. Delivery dates nor exact times for deliveries are not guaranteed.

The customer is responsible for the cost of return delivery, unless they are deemed to be faulty or do not match the description on our website.

A deduction may be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

The extent to which you can handle the goods is the same as it would be if you were assessing them in our shop.

The customer is responsible for all foreign duties and taxes applicable on foreign sales and is responsible for checking which duties apply.